Staying in an Iori machiya not only allows our guests the freedom and privacy of their own house, but provides a glimpse into the old city life of Kyoto. Most of Iori's machiya were built approximately 100 years ago and still retain their original structures and unique architectural features. While these characteristics are the very appeal of the machiya experience, they also prohibit Iori houses from being operated as a hotel or ryokan under Japanese law. Instead Iori must use a short-term lease agreement system. At check-in we require our guests to sign a short-term lease contract for the duration of their stay, even if this is for just 1 or 2 days.

We do not require any payment except for the fixed rate for staying at the machiya.

Rates vary between houses, and change according to the season and day. Specific price information is available on the information page of each machiya.
The rate covers the use of the house from 16:00 on the day of check-in until 11:00 AM the following day.

No. Cleaning charges are included in the fixed rate.

Please refer to the "Reserving Your Machiya" page.

Cancellation fees apply depending on the date of your cancellation prior to the reserved date of check-in.
※We ask for your understanding that for credit card cancelations and changes of reservation contents, a handling fee may apply.

	Cancellation 31 days prior to check-in date	0%
	26-30 days prior	30%
	11-25 days prior	50%
	4-10 days prior	70%
	2-3 days prior	80%
	1 day prior, or day of check-in	100%

If you wish to change the number of guests, please contact us as soon as possible. Not only does each house have a set capacity, but the nightly rate will differ according to the number of guests. (Please note that the total number of guests staying on any night must not exceed the house's capacity)

We do not allow unaccompanied minors (18 years or younger) to stay in Iori machiya. Adult supervision is required for all student groups.

Please contact Iori by telephone or e-mail prior to your arrival to arrange your check-in anytime after 16:00. Upon check-in guests are provided with information about your townhouse and the surrounding area. After signing the rental contract, we will give you a tour of your house and then hand over the key to your machiya.

Check-out procedures will be explained to guests at the time of check-in.

Partly for fire safety reasons, and partly because Iori machiya are equipped with only basic cooking facilities, guests are asked to refrain from cooking more than simple breakfasts in our houses. Our staff will be happy to book a table for you at the best local restaurants, or order in dinner from a choice of Kyoto’s top kaiseki restaurants, allowing you to enjoy the finest local cuisine served on lacquer trays in the comfort of your own room.

There are 24 hour convenience stores within a 5 minute walk of each of the Iori machiya. In addition, the Nishiki food market (known also as Kyoto's kitchen) is within walking distance of all of our houses.

Each Iori machiya has a refrigerator for guests to use. We will dispose of any foodstuffs left in the refrigerator after check out.

Absolutely. Please send your items to the Iori office with the date of your arrival and the name of your machiya on the delivery bill. Guests are requested to contact us in advance if possible by telephone or e-mail regarding the expected arrival date of your baggage.

Iori Co
Sujiya-cho 144-6, Takatsuji-agaru Tominokoji-dori, Shimogyo-ku, Kyoto 600-8061 JAPAN
tel 075-352-0211

Please note that we can neither receive nor keep perishable items such as fresh food.

For a comfortable stay, each Machiya is outfitted with furniture and electrical appliances (we do not supply a television), as well as bedding, linens and towels. We ask, however, that you bring nightwear and personal bathroom effects with you. Please refer to the machiya information pages for amenities information.

All the Iori houses have at least one large bath made of either Japanese cypress, cedar, or stone. The only exception is our Zaimoku-cho house, which is equipped with a Western-style porcelain bath.

Most of the machiya bedrooms are Japanese-style, with plush futon mattresses spread on tatami flooring. Only our Sujiya-cho house is furnished with beds. Down quilts are provided for sleeping comfortably in winter.

We apologize for any inconvenience, but pets are not allowed in Iori machiya.

As our machiya are historic wooden buildings decorated with antiques, for preservation and fire safety reasons, Iori maintains a strict non-smoking policy on the premises of the machiya.

Machiya are built on limited space with houses standing side by side, so one's neighbors are never far away. However, Iori has made a point to choose machiya in quieter locations, where our guests can expect an appropriate level of respect and consideration of their privacy and quiet.